Heart Suitcases

The estimated shipping date displayed on the tab of all products in the online store is the date the order leaves our warehouse with the ACS or Door-to-Door courier companies.

If for any reason (e.g. lack of availability) it is impossible to execute the order on the specific date, we will inform you immediately by giving you the new shipping date.

In case your order includes products with different shipping dates, one (1) shipment will be made for all the products on the furthest date & you will be informed about this during the check out process. There is no possibility for multiple shipments of the same order. Excluded are orders that include invitations which leave our warehouse independently of the rest of the products within 8 working days of confirmation of your mockup.

Delivery of your order from the date it is shipped is:

SHIPMENTS WITHIN GREECE

1-2 working days (via ACS or ELTA Courier)

SHIPMENTS TO CYPRUS

2-4 working days (via EMS courier)

SHIPMENTS ABROAD

2-8 working days based on destination country (via EMS or SPM courier)

Business days are counted from Monday to & Friday (excluding public holidays).

It is possible that due to some factors (e.g. bad weather conditions, strikes, inability of courier companies to deliver on time, etc.) which are independent of our company, the order may not be delivered to you in the time period mentioned above. In these cases, the AN AGAPAS company bears no responsibility.

The day when the shipment takes place, you will receive a relevant update electronically and with the waybill number you will have you will be able to check the progress of your parcel until the moment of its delivery.