Generally:

At “AN AGAPAS” we respect the personal data of every website visitor www.an-agapas.gr,This text (which is called the Privacy Policy and Statement of Personal Data Protection – hereinafter the “Statement”) explains in simple terms, but also clearly, how we process the personal data that we collect from you or that you provide to us.

Please read this Statement carefully to learn about how we collect, store, use, transfer and protect the information/personal data we receive from you:

“AN AGAPAS” collects and keeps exclusively the personal data that you disclose to us, upon your order, by entering the requested personal information in the respective fields and/or your answers in the context of specific actions carried out by “AN AGAPAS » and you can participate voluntarily and it is the minimum necessary for its proper functioning.

In the context of the obligation to safeguard and protect the information of its customers, “AN AGAPAS” undertakes to protect and use in an appropriate manner the personal information (hereinafter “personal data”) collected either online from this website or through communication/cooperation with any third party.

As part of the ordering process through www.an-agapas.gr, we collect and process the following data:

Required information:

• Name and surname
• Address / Post code
• Region / State
• VAT number if you want an invoice
• Company’s name for invoices
• Business activity for invoices

“AN AGAPAS” collects only the personal data that is voluntarily provided by you, our online visitors, and is necessary to execute your orders and serve you in the best possible way. If additional, optional information is requested, you will be notified at the time it is collected.

1. Collection and purposes of using your personal data

Personal data is only collected if you voluntarily choose to provide it — for example, if you contact us by email or if you order “AN AGAPAS” products.

Use of products and services provided by www.an-agapas.gr, including the provision of online ordering services for “AN AGAPAS” products, requires ensuring the ability to communicate with you. Therefore, it is necessary during your registration on the website www.an-agapas.gr to declare the true personal data that will be requested from you, as specified above.

By registering for services provided by www.an-agapas.gr you also consent to the storage and use of your personal data, in accordance with this Statement. We are allowed to process your personal data in order to provide personalized services, based on the law (Article 6(1b) of Regulation (EU) 2016/679). Your personal data is not used for purposes other than those described in the Statement, unless we obtain your prior permission, or unless this is required or permitted by law.

The purpose of collection, use and processing of your personal data is (a) the provision of the services and products you request through the website, for the receipt of which the use and/or processing of e.g. online orders and the subsequent implementation of contractual obligations, in the context of execution, delivery and pricing of orders under the best conditions and in the most efficient way, (b) the promotion of products and services provided by “AN AGAPAS” especially through the www.an-agapas.gr, (c) the provision of personalized services and the facilitation of the ordering process, for user’s convenience and / or to ensure that the content of the website is presented in the most efficient way for you and your computer.

“AN AGAPAS” collects “sensitive” personal data only when you voluntarily provide us with such data or when such data is required or permitted by law. We advise you to refrain from providing sensitive data, unless this is required for purpose of providing the personal data or if you hereby consent to use by “AN AGAPAS” of this data for its purposes.

“AN AGAPAS” may ask you to provide certain personal data to send informational messages about products and services and/or related offers and announcements. “AN AGAPAS” may also ask for your permission for certain uses of your personal data, and you may either consent to or decline such uses. If you wish to receive specific services or communications, such as newsletter, you will be able to unsubscribe from the relevant list of recipients at any time by following the instructions contained in each communication. If you decide to unsubscribe from a service or communication, we will try to delete your data as soon as possible, although we may need some time and/or information before we can process your request.

2. Access to personal data and Rights

If you wish, you can request at any time to be informed about your personal data by “AN AGAPAS”, their recipients, the purpose of their retention and processing as well as their modification, correction or deletion, by sending a relevant email to the address info@an-agapas.gr from the contact address you have provided, attaching a copy of your police ID. You also have the right to review the personal data we hold and generally to exercise any right provided by the legislation for the protection of personal data.

The personal data that you disclose to “AN AGAPAS” through www.an-agapas.gr, either during your registration or at later stage, are collected and used and processed in accordance with the currently applicable provisions on the protection of personal data. and specifically, according to the provisions of Law. 2472/1997 and N. 3471/2006, as applicable, but also of new European General Data Protection Regulation (EU) 2016/679 as well as of Directive 95/46/EC, on personal data protection.

You retain the following rights in detail:

• Right to information about your personal data: Upon your request, we will provide you information about the personal data we hold about you.
• Right to correct and complete your personal data: Once you notify us, we will correct any inaccurate personal data concerning you. We will fill in incomplete data if you notify us, provided that this data is necessary for the purposes of processing your data.
• Right to delete your personal data: Upon your request, we will delete the personal data. However, some data will only be deleted after a specified retention period, for example because in some cases we are required by law to retain the data, or because the data is required to fulfill our contractual obligations to you.
• Right to maintain your personal data: In certain cases provided by law, we will maintain your data if you ask us to do so. Further processing of retained data takes place only to a very limited extent.
• Right to withdraw your consent: You can at any time withdraw your consent to the processing of your personal data in the future. The lawfulness of the processing of your data remains unaffected by this action, until withdrawal your consent.
• Your right to object during processing of your data: You can at any time object during processing your personal data in the future if we process your data on the basis of one of the legal justifications provided for in Article 6 (1e or 1f ) of Regulation (EU) 2016/679. If you object, we will stop processing your data, provided there are no legitimate reasons for further processing. Processing your data for advertising purposes does not constitute a lawful reason.

3. Transmission of Personal Data

“AN AGAPAS” does not share or transmit personal data to third parties, unless this is required for legitimate professional purposes and business needs, in order to respond to your requests and/or if required or permitted by law. In any case, access to your personal data is allowed only to authorized persons who are required to have access in order to complete the purposes of their collection, use and processing, as disclosed in this Statement.

In some cases, “AN AGAPAS” may share your personal data with various companies or service providers that cooperate with it, in order to respond to your requests or with natural or legal persons entrusted with the processing, under the provided that we notify you in advance and obtain your prior consent. People who have access to data are obliged to maintain the confidentiality of that data.

“AN AGAPAS” reserves the right to use the information you provide through www.an-agapas.gr, in a way that it is not possible to identify or disclose the person they concern, for statistical, promotional, research or even advertising purposes, disclosing them to third parties, e.g. research companies responsible for completion of the above purposes.

“AN AGAPAS” may transfer certain personal data outside geographical borders to other companies that cooperate with it and/or store personal data in a jurisdiction other than the one where you are located. By providing their personal data online, visitors consent to transfer and/or storage of their personal data abroad.

“AN AGAPAS” may store your personal data in the cloud. This means that your personal data may be processed by a cloud service provider on behalf of “AN AGAPAS” and your personal data may be stored in different locations around the world. The Company uses organizational and contractual measures to protect personal data and to impose similar, but in no way less restrictive, requirements on our cloud service providers, including requirements regarding the exclusive processing of your personal data for those mentioned in this Statement aims.

4. Security of Personal Data

“AN AGAPAS” implements specific technical and organizational security procedures in order to protect personal data and information from loss, misuse, alteration or destruction. Our partners who support us in operation of this website also comply with these provisions.

“AN AGAPAS” makes every reasonable effort to keep the personal data collected only for the needed period for the purpose it was collected or until its deletion is requested (if this happens earlier), except if it continues to observe them as provided in the current legislation.

5. Statement Revisions

“AN AGAPAS” reserves the right to periodically modify or revise this Statement, at its absolute discretion. If changes are made, “AN AGAPAS” will record the date of amendment or revision to this Statement and the updated Statement will apply to you from that date. We encourage you to periodically review this Statement to review any changes on the way we manage your personal data. This Statement was last updated on May 24, 2018.